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Crisis Help & Support Services

Crisis help services - telephone information and support lines.

Crisis Lines

Lifeline 13 11 14 24 hours, 7 days 
Kid's Help Line 1800 551 800 24 hours, 7 days
Child Abuse Report Line 13 14 78  
Child Abuse Prevention Service 1800 688 009 24 hour crisis support services for parents
Mensline Australia  1300 789 978 24 hours, 7 days
Salvo Crisis Line 02 9331 2000 (STD Costs)  
Aged and Community Care Information Line 1800 500 853  
Domestic Violence Crisis Service (ACT)
02 6280 0900 (ACT)
24 hours
Domestic Violence Crisis Service (SA)
1300 782 200 (SA)
24 hours
Sexual Assault Crisis Line 1800 806 292 (VIC) Confidential 24 hour emergency or crisis helpline for victim/survivors who have recently been sexually assaulted

Help and Support Services

Family Relationship Advice Line  1800 050 321 Telephone service providing information, advice and referral for people affected by family relationship or separation issues.
8am–8pm Mon-Fri, 10am–4pm Sat.  Local time and excluding National public holidays
Family Services Inc 1300 365 859
Support for families experiencing stress. 9am-4.30pm, Mon-Fri
Australian Parenting and Relationship Helpline 1300 365 859 Telephone advice line for parents, couples and individuals
Parent Help Line 13 20 55 (NSW) Telephone counselling for parents. 24 hours, 7 days
Parent Help Line 02 6287 3833 (ACT)
1300 301 300 (QLD)
1300 364 100 (SA)
1800 808 178 (TAS)
13 22 89 (VIC)
1800 654 432 (WA)
Telephone counselling for parents. 9am-4.30pm, Mon-Sat
Child Care Access Hotline 1800 670 305
1800 639 327 (TTY service for people with a hearing/speech impairment)
8am–9pm Mon-Fri
Domestic Violence Line  1800 656 463 (NSW)
Counselling & referral, 24 hours, 7 days
Darwin Domestic Violence Counselling Service
08 8945 6200 (NT)

DV Connect
1800 811 811 (QLD)
24 hour domestic violence phone help, Queensland.
Domestic Violence Helpline
1800 800 098 (SA)
24 hours
Family Violence Referral Line
1800 633 937 (TAS)
24 hours
Violence against women in Australia, Australia Says No
1800 200 526 Confidential 24 hour helpline, Australia-wide
Sexual Assault Referral Centre - Darwin
08 8951 5884 (NT)
24 hours
The Men's Referral Service
1800 065 973 (VIC)

Women's DV Helpline
08 9223 1188 or
1800 007 339 (WA)
24 hours
Men's DV Helpline
08 9223 1199 or
1800 000 599 (WA)
24 hours

Kidsafe

02 9845 0890
(STD Costs)
Practical information to help prevent injuries to children. 9am-5pm, Mon-Fri
Child Abuse Prevention Service 1800 688 009 24 hour crisis support services for all parents
Poisons Information Centre 13 11 26 24 hour advice line
Tressillian 1800 637 357 Advice for parents of children 0-5 years from Child and Family Health Nurses  24 hours, 7 days
Mental Health Information 1800 674 200   Information and referral service. 12.30-4.30pm, Mon-Fri
SANE Helpline 1800 18 SANE (7263)  Mental Health Information and referral service 9am-5pm Mon-Fri
Alcohol & Drug Information Service 02 9361 8000
(Sydney)
1800 422 599
(outside Sydney)
Information and referral service. 24 hours, 7 days
Quitline 13 18 48 Information and advice on how to quit smoking
Family Drug Support 1300 368 186 Information and referral service. 24 hours, 7 days
Interpreter Servces 13 14 50  
Financial Counselling 1800 050 321  
Young Media Australia Helpline 1800 700 357 Information about media and children
SIDS and Kids 1800 138 300 Information for parents about Sudden Infant Death Syndrome
last modified 05:23pm 16 June 2009

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